Mel Patel

Business Manager

Years of service: 15 years

As Business Manager, Mel plays a key role in keeping operations running smoothly while maintaining the strong relationships that matter most to our customers and suppliers. Known for her hardworking and determined approach, Mel combines clear communication with a supportive mindset, always focused on getting the job done. She believes the most important lesson she has learned in her career is acceptance — a principle reflected in her favourite quote, “happiness is acceptance.”

Mel is constantly striving to improve and deliver the highest standards. She greatly values the support of her colleagues and the team spirit that drives success. Outside of work, Mel enjoys exploring the Lake District, spending quality time with friends and family, and unwinding with Indian food and a glass of Prosecco.