We recently asked customers for some feedback via a short survey. A huge thank you to everyone who took part; we really value your comments and are committed to taking action to improve our customer service.
Here are the results:
| Statement | % Agree or strongly agree | % Agree or strongly agree |
| The team at Winster are easy to deal with | 100% | 3.58 |
| The products supplied by Winster meet the needs of my customers | 100% | 3.67 |
| Winster provide a high standard of customer service | 100% | 3.25 |
| Winster products are good value | 100% | 3.33 |
| I would recommend Winster to other companies | 100% | 3.50 |
The answers to the question “What is the best thing about working with Winster?” echoed some of the statement responses, but also made reference to stock levels, order fill, speed of delivery and good communications.
When asked for one thing Winster could do better, some customers wanted even faster deliveries and more communication, which we will try to work on, while some customers couldn’t think of anything!
If you would like to add your feedback, the survey is still open, just click here. On average it takes under 1½ minutes to complete.
To find out more about working with us, please speak to one of our sales team on 01902 606010 or use the contact form to submit an enquiry.